TOORAK MEDICAL CENTRE

ORGANISATIONAL PROFILE


TOORAK MEDICAL CENTRE is dedicated to providing high quality, timely general practice services, for patients of the inner eastern Melbourne area of Toorak and surrounds.

At the Toorak Medical Centre, our GPs are vocationally registered.
Vocational Registration is equivalent to a specialist qualification in General Practice. Over a three year cycle, each GP undertakes a program of continuing professional development.

The Toorak Medical Centre again achieved the prestigious Australian General Practice Accreditation Limited accreditation award in 2011. AGPAL is a independent Medical Quality Assurance organisation which assessed the Toorak Medical Centre against standards set by the Royal Australian College of General Practitioners. These standards are designed to protect you, the patient, and include:

These are only a small example of the extensive criteria a practice must meet to achieve accreditation. The RACGP involves a wide range of people, including consumers, when it sets the standards.

The Doctors of the Toorak Medical Centre are pleasant and their experience and knowledge are exemplary. They show a commitment to their patients by their timely attention to the immediate issues and their meticulous  dedication to patient-care over the longer term.

The consultation with your doctor is an important event, and it is is helpful to be prepared in advance,  when possible. If your condition is urgent, please state that first, and you will be given highest priority. Less urgent matters will need negotiation and allocation of the most timely appointment possible. Follow this link for a more detailed discussion of our appointment system.

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Our Doctors

Dr Richard Smith - MBBS FRACGP DRANZCOG FACRRM :
Richard is interested in all aspects of primary care, and has skills in comprehensive patient management, mental health, aged care, women's health, men's health and children's health. Richard does home visits and regularly visits selected nursing homes and aged care facilities. Richard also conducts comprehensive psychological testing using Global Mind Screen. Go to doctor profile, for more information.
Richard is available:
Mondays -          TMC2 from 9:00 to 12:30pm and 2:00pm to 4:30pm
Tuesdays -         TMC2 from 9:00 to 12:30pm and 2:00pm to 5:30pm
Wednesdays -   TMC2 from 9:00 to 12:30pm and 2:00pm to 5:30pm
Thursday -            home visits from 9:00am until 2:00pm
Thursday -          TMC1 from 3:00pm to 7:00pm
Friday -               TMC1 from 9:00 to 11:30am and 3:00pm to 7:00pm
Saturday a.m.-   from 9:00am to 12:00noon

Doctors' appointment booking service open 24/7 : * Book a doctor online now for TMC2 or * Book a doctor online now for TMC1
Please note that you cannot choose a particular doctor using the online service and you will be allocated one of our doctors whom is next available

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Dr Christopher Mulroney - BSc(Hons) MBBS :
Chris has a very broad range of experience in General Practice, with general medical, minor surgical and psychological skills. Chris has a particular interest in Attention Deficit Disorder in adults and conducts comprehensive psychological testing using the Global Mind Screen.
Chris is available for consultation:
Monday -          from 9:00am to 6:00pm
Tuesdays -       from 9:00am to 5:30pm
Wednesdays - from 9:00am to 6:00pm
Thursdays -     from 9:00am to 4:00pm
Fridays -           from 9:00am to 6:00pm

Doctors' appointment booking service open 24/7 : * Book a doctor online now for TMC2 or * Book a doctor online now for TMC1
Please note that you cannot choose a particular doctor using the online service and you will be allocated one of our doctors whom is next available

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Dr Juliet Froomes - MBBS FRACGP DRANZCOG :
Juliet enjoys all areas of General Practice. She has particular skills in sexual and reproductive health, women's health, paediatrics and general medicine. She holds the Diploma of Obstetrics and is accredited for shared obstetrics care at the Royal Women's Hospital.
Juliet is available for consultation:
Tuesdays -          from 9:30am to 2:00pm
Wednesdays -     from 9:30am to 2:00pm
Thursdays -         from 9:30am to 2:00pm

Doctors' appointment booking service open 24/7 : * Book a doctor online now for TMC2 or * Book a doctor online now for TMC1
Please note that you cannot choose a particular doctor using the online service and you will be allocated one of our doctors whom is next available

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Dr Sophie MacNeil - MBBS(Hons) FRACGP DRANZCOG :
Sophie is also popular with our female patients, and has skills in women's health, paediatrics and general medicine.
Sophie is available for consultation:
Monday -          from 9:00am to 2:00pm
Thursdays -      from 9:00am to 2:00pm

Doctors' appointment booking service open 24/7 : * Book a doctor online now for TMC2 or * Book a doctor online now for TMC1
Please note that you cannot choose a particular doctor using the online service and you will be allocated one of our doctors whom is next available

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Dr Piotr Kalan - MBBS FRACGP :
Piotr has a very broad range of experience in General Practice, with skills in general medicine, psychology and aged-care. Piotr speaks Polish fluently. He also does home visits.
Piotr is available for consultation:
Mondays -                   from 8:00am to 1:30pm
Fridays -                      from 8:15am to 4:00pm
Saturdays - alternate - from 9:00am to 12:30pm


Doctors' appointment booking service open 24/7 : * Book a doctor online now for TMC2 or * Book a doctor online now for TMC1
Please note that you cannot choose a particular doctor using the online service and you will be allocated one of our doctors whom is next available

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Dr Andrew Crompton - MBBS DRCOG DARCP&S Grad Dip AppSc (Nutr & Env med) :
Andrew is experienced in minor surgical procedures and nutritional medicine  as well as practising a broad range of general medicine and also does home visits
Andrew is available for consultation:
Mondays -           from 3:00pm to 5:00pm
Wednesdays -    from 8:30am to 11:00am
Thursdays -        from 3:00pm to 5:00pm

Doctors' appointment booking service open 24/7 : * Book a doctor online now for TMC2 or * Book a doctor online now for TMC1
Please note that you cannot choose a particular doctor using the online service and you will be allocated one of our doctors whom is next available

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Dr Karen Wayne - MBBS Dip Geriatric Medicine Dip Integrative Medicine :
Karen is interested in all aspects of general medicine and likes a 'total person' approach to patient care.
Karen is available for consultation:
Mondays -           from 2:00pm to 5:00pm
Wednesdays -    from 1:30pm to 5:00pm

Doctors' appointment booking service open 24/7 : * Book a doctor online now for TMC2 or * Book a doctor online now for TMC1
Please note that you cannot choose a particular doctor using the online service and you will be allocated one of our doctors whom is next available

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Dr Danusia Pietrzak - MBBS :
Danusia is interested in all aspects of family medicine. Danusia speaks Polish fluently.
Danusia is available for consultation:
Tuesdays -        from 3:00pm to 6:30pm
Fridays -            from 2:30pm to 5:30pm

Doctors' appointment booking service open 24/7 : * Book a doctor online now for TMC2 or * Book a doctor online now for TMC1
Please note that you cannot choose a particular doctor using the online service and you will be allocated one of our doctors whom is next available

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Dr Tamara Jones - MBBS FRACGP Dip Child Health:
Dr Tamara Jones is a Fellow of the Royal Australian College of General practice, holds the Diploma of Child Health, and offers professional services in all areas of general practice.
Tamara has a special interest in family medicine, including children's health and development, women's health, pre-pregnancy, sub-fertility and contraception including Implanon insertion and removal.
Tamara performs skin cancer checks and will diagnose and treat using liquid nitrogen or lesion removal.
Tamara provides palliative care and end-of-life care, including home visits, and can work closely with local Palliative Care services
Tamara is available for consultation:
Mondays -     TMC2 from 9:00am to 5:00pm
Thursdays -    TMC2 from 9:00am to 5:00pm
Fridays -      TMC2 from 9:00am to 12:30pm ....and 2:00pm to 5:00pm - some days

Doctors' appointment booking service open 24/7 : * Book a doctor online now for TMC2 or * Book a doctor online now for TMC1
Please note that you cannot choose a particular doctor using the online service and you will be allocated one of our doctors whom is next available

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Dr Catherine Dunn - MBBS(Hons) FRACGP :
Cathy has a particular interest in family medicine, women's health, paediatrics and general medicine.
Cathy is currently on Family Leave.


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Our Physiotherapist

Dr Daniel Schnall:
Daniel has broad skills including physiotherapy, osteopathy, acupuncture and aromatherapy.
Daniel treats neck pain, shoulder pain and stiffness, back pain and muscle strains. He has a range of effective treatments for joint disorders and tendon injuries.
Daniel works closely with your GP and specialists to ensure that you get the best possible outcomes from his treatments.
Daniel is available for consultation:
Tuesdays -        from 8:00pm to 7:00pm
Thursdays -      from 8:00pm to 6:30pm
Friday -             from 8:30am to 12:00noon
Appointments:
Ring 9826 0466
Location:
TMC2

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Our Psychologist

Dr Aaron Allen:
Aaron provides general and focussed psychological strategies to assist you in your personal psychological development. Common disorders such as depression, anxiety, nervous habits, phobias and interpersonal problems are all treatable using skills from Aaron's comprehensive repertoire. Aaron works closely with your GP to optimise your treatment outcome.
Aaron's services attract both health-fund and Medicare rebates
Appointments:
Ring 9826 0466
Location:
TMC2

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Our Nurses

Our nurses work with our team of doctors & allied health professionals utilising various programs developed using our own clinical services delivery models.


Sr Jane Smith - Division 1 Registered Nurse:
Jane provides immunisations, injections, wound care, patient education, case management and assistance with surgical procedures.
Jane runs the Patient Results Service between 12 noon and 1pm Monday to Friday. Result processing times vary, and your doctor or pathology collector will advise you when you should call. Phone 9826 8437 and ask to speak with the nurse for your results.
Jane also coordinates the Annual Health Assessments which is our very popular preventative health program. Please enquire from your doctor whether this service is appropriate for you.
Jane is available:
Monday to Thursday - from 9:00 to 1:00pm and 2:00pm to 4:30pm
Friday -                      from 9:00 to 1:00pm
Results service -         from 12noon to 1pm

Fiona Whitecross - Mental Health Nurse:
Fiona is a specialist in the clinical management of mental health disorders and holds a senior position at the Alfred Hospital. Fiona offers a valuable range of clinical skills which includes interviewing, diagnosis, case management and treatment.
To see Fiona, make an appointment with one of our GPs first

Naomi Pett - Mental Health Nurse:
Naomi holds certification from the UK in the skill of Cognitive Behavioural Therapy. This is ideal for the management of anxiety and depression and consultations attract Medicare rebates. Naomi also offers a valuable range of clinical skills including interviewing, diagnosis, case management and treatment.
To see Naomi, make an appointment with one of our GPs first

Mario Moldoveanu - Mental Health Nurse:
Mario has a strong suite of exceptional clinical skills, honed over the years in his senior management roles and clinical care. Mario's educational systems are acclaimed by both patients and professionals for their efficiency and efficacy.
To see Mario, make an appointment with one of our GPs first


Mental health nurses are available:
Monday to Saturday. To access this service, you must book an appointment with one of our GPs first.

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Our Occupational Therapist

Paul Ferguson:
Paul Ferguson offers solution-based services for mental health issues, including mood disorders such as anxiety and depression and conditions such as phobias and psychoses.
Paul is qualified to perform formal assessments of personal functioning which may then be used to assist you with personal development as you recover from life's crises and adjustments.
Using the EPC Medicare system, Paul's services may attract Medicare rebates. His services are also eligible for private health insurance "extras" rebates.
To make an appointment, ring 9826 8437 or ring Paul directly on 0449 153 993 to make arrangements. You will first see your GP to complete your individualised Management Plan and Team Care Arrangement and then have your referral organised.

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Our Dietitian and Exercise Physiologist

Nathan Givoni - Lifestyle Breakthrough:
The phenomenal Lifestyle Breakthrough program uses motivational coaching and personality analysis to develop your personal program of fitness, self-awareness and weight optimisation. Nathan works closely with the Exercise Physiologist and your GP to complement your existing health management and achieve better outcomes.
Lifestyle Breakthrough services attract both health-fund and Medicare rebates.
To access this program, ring 9826 8437 and make an appointment with your GP to arrange the referral process

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Our Audiologist

Michelle Pasinati - Audiologic:
Michelle Pasinati
will assess your hearing and provide a thorough report for your GP or ENT specialist.
Audiologic is independently owned and operated by Michelle and hence you have access to the latest and best hearing aids from all the major manufacturers.
Appointments: phone 9826 8437


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Appointments

In-hours Services:

You may telephone or book online to make an appointment. The telephone booking system must be used when you need to see a specific doctor, or to access any other services that we offer at TMC1 & TMC2.
When you phone 98268437, you will be greeted by one of our friendly and efficient medical receptionists whom will ask you several discrete questions about the nature of the problem, to assist with the appropriate allocation of time, to choose the correct doctor and to discuss any instructions or preparation for your visit.
For the convenient booking of generic doctor's appointments, the appointment ONLINE booking service is open 24/7.
Click to book a doctor online now for
TMC2 or TMC1.
Please note that you cannot choose a particular doctor using the online service and you will be allocated one of our doctors whom is next available

There are many different types of appointment, the main being:


Doctors' appointment booking service open 24/7 : * Book a doctor online now for TMC2 or * Book a doctor online now for TMC1
Please note that you cannot choose a particular doctor using the online service and you will be allocated one of our doctors whom is next available

After-Hours Services:

After normal business hours, we have arrangement with the Melbourne Medical Deputising Service, who provide General Practitioners for home visits throughout Melbourne 365 days per year. To make contact, telephone our dedicated number, 8416 9617. The MMDS service has been operational for several decades and is a fully accredited after-hours GP service. If needed, the MMDS doctor will contact one of the Toorak Medical Centre doctors for a clinical discussion. All clinical details relating to your management are fully documented in your clinical record at the Toorak Medical Centre. We have an ongoing Quality Assurance Program for this valuable and essential service to ensure that it continues to meets our exacting service standards.
If an ambulance is needed in an emergency, ring 000.

Telephone Numbers

TMC1

Ph: + 61 3 9826 8437 In-hours
Ph:  +61 3 8416 9617 After hours services provided by Melbourne Medical Deputising Service

Usual Opening Hours
8am - 7pm        Monday to Friday
9am - 12noon    Saturday
Closed public holidays

TMC2

Ph: + 61 3 9826 0466 In-hours
Ph:  +61 3 8416 9617 After hours services provided by Melbourne Medical Deputising Service


Usual Opening Hours
9am - 5:30pm        Monday to Friday
Closed Saturday and public holidays

Please Confirm Your Appointment

We recommend that you ring to confirm your time, particularly if you have a busy schedule. This allows our receptionists to minimise your waiting time.

Online Doctors' appointment booking service is available all day, every day:

This service enables you to obtain a doctor's appointment from your web-browser - use these links http://tinyurl.com/TMC2DoctorsAppointment for TMC2 or http://tinyurl.com/TMC1DoctorsAppointment for TMC1 Please note that you cannot choose a particular doctor using the online service and you will be allocated one of our doctors whom is next available
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Doctor Profile

Dr. Richard M. Smith
MBBS, DRANZCOG, FRACGP, FACRRM

Richard Smith is the Medical Director or the Toorak Medical Centre and an active General Practitioner. He graduated from the University of Melbourne on 1977 and subsequenlty obtained the Fellowship of the Royal Australian College of General Practioners, the Fellowship of the Australian College of Rural and Remote Medicine and the Diploma of the Royal Australian College of Obstetricians and Gynaecologists. Richard was a rural GP for 20years in Beechworth before returning to Melbourne in 2002.
Richard is appointed to teach undergraduates of the University of Melbourne, Monash university and the Deaking University medical schools.
Richard is a Clinical Examiner for the University of Melbourne final examinations for students attaining the Doctor of Medicine qualification.
His other interests include medical research, information technology and medical business management.
His extensive experience, credibility and knowledge of the medical profession, coupled to a comprehensive understanding of rural and metropolitan general practice provides a strong foundation in his area of administrative responsibility, namely for quality assurance in clinical care and business administration.


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