TOORAK MEDICAL CENTRE

TMC2 - 100 Mathoura Road, Toorak
[AGPAL - Patient information about accreditation]


We welcome Dr Matthew Suen to the Toorak Medical Centre - appointments now open


Thank your for your support which helped to reverse the Payroll Tax on GP Clinics decision
Click here to provide feedback on your visit to the Toorak Medical Centre - THANK YOU


Position Available - Medical Receptionist - email your PDF resume to admin@toorakmedicalcentre.com.au


TELEHEALTH at Toorak Medical Centre
Telephone and Video Telehealth consultations are available

Make a TELEHEALTH, Face-to-Face, FLU PNEUMONIA and OTHER immunisation online now or phone 98260466
Go to appointment information


You should get a flu vaccine every year.
This is because the most common strains of the virus that cause the flu change every year
The vaccine is changed every year to match these strains
Two vaccinations are recommended, three months apart with the first in March, to ensure continued protection throughout the high-risk period


More information from the National Centre for Immunisation Research and Surveillance
Get a FLU Vaccine NOW Learn about Who Needs A Flu Vaccine.

   The Toorak Medical Centre is a fully-accredited General Medical Practice, and was established at 621 Malvern Road in 1948
Our new clinic (TMC2) in Mathoura Road, has a modernised environment with 14 consulting rooms, lift access to the first floor and all-ability disabled access
TMC2 has male and female GPs and a team of allied health practitioners providing a range of health services and programs
The practice provides comprehensive primary care in a friendly, traditional style, yet incorporates the latest advances in medicine and information management
Close  integration with hospitals, specialists, allied health and other health service providers is maintained, to ensure that health outcomes are optimised.

What benefits does accreditation have for you and your family?

  • Your privacy is always protected

  • Your health records will always be maintained appropriately by clinical team members

  • The practice team undergo ongoing education and training to stay informed about current quality health care

  • Your practice is committed to ensuring a safe environment for you

  • The practice is understanding and responsive to cultural needs

  • Your general practitioner and the practice team will ensure effective communication so you always know and understand everything related to your health


Online Doctors' appointment booking services:

Choose your own doctor , the length of your consultation, either face-to-face or by TELEHEALTH

  • Choose STANDARD - 15 minutes consultation - for one issue, such as men's and women's health, childhood illnesses or stable conditions

  • Choose LONG - 30 minutes consultation - for two or more ailments or for complex issues

  • For SHORT - 7 mins or PROLONGED - over 45 mins consultations or if you are not sure what to choose, call 9826 0466 for assistance to help you choose the right appointment length for your situation

  • If you are a NEW Patient, please complete the New Patient Registration

  • If there are NO appointments listed online PLEASE RING 9826 0466 during business hours

  • If you only need repeat prescriptions or referrals follow these links :


  • Our online services shown below are published in real-time

    • If an appointment time is visible , this time will definitely be available to you for booking

    • If NO appointments are visible, please call 9826 0466 in our business hours


    HOTDOC APPOINTMENT PORTAL



    Page Contents


    Other Pages


    Service Aims

    • provide the highest quality medical care

    • provide timely service, by minimising waiting times

    • to offer a variety of male and female vocationally-trained GPs

    • to offer clinical nurses, an audiologist, osteopath, dietitian, podiatrist, physiotherapist and exercise physiologist

    • to offer a psychological diagnosis and management service using credentialled GP Psychologists and a Clinical Psychologist

    • to offer on-site pathology collection

    • to offer a multilingual and culturally sensitive service for all patients.

    • to offer a culturally sensitive service for Aboriginal and Torres Straight Islander peoples

    • to offer translation services (TTS) and doctors speaking in Farsi, Polish, French and Chinese languages

    • ensure privacy of your medical information

    • maintain and safely store your medical record

    • provide registration and maintenance of your My Health Record

    • efficiently administer accounts,appointments, reports, results and enquiries

    • provide optimal service to all patients

    • to make your visit as pleasant as possible

    • provide 24 - hour care

    • provide home visits on a discretionary basis and through our preferred home-visiting doctor service


    Go to top

    Service Features

    • Toorak Medical Centre online services:
      Click link to order prescriptions and referrals.

    • REPEAT PRESCRIPTIONS are available 24/7 but responses will be within business hours

    • SPECIALIST REFERRALS are available 24/7 but responses will be within business hours

    • Travel Immunisation and Yellow Fever Vaccination - when you travel overseas, immunisation is needed to protect you from infectious diseases. If you are not sure what you need, please make a Travel Immunisation appointment to plan your immunisation schedule. If you already have a list of the vaccinations that you need, call 9826 0466 to make a vaccination appointment. When booking, please make sure that you tell our receptionist which vaccines that you need and we will reserve them for you

    • General Medical Practitioners - Our male and female doctors are vocationally trained in General Practice, having attained the FRACGP or equivalent. All doctors participate actively in continuing professional development programmes to maintain and extend their broad range of medical skills. Our GPs have specialist qualifications in shared obstetric care, children's hea;th, skin cancer diagnosis and treatment, rural medicine, emergency care, mental health care and integrative medicine.

    • Audiologist - Michelle Pasinati will assess your hearing and provide a thorough report for your GP or ENT specialist. Audiologic is independently owned and operated by Michelle and hence you have access to the latest and best hearing aids from all the major manufacturers

    • Clinical Nurse - Sr Jane and Sr Alla provide immunisations, wound-care, education and case management. Sr Jane and Sr Alla conduct our Annual Health Assessment program, which is recommended for every person from the age of 75years.

    • Clinical Nurse- Sr Alla Pogrebisky coordinates our Health Program, which promotes good health by helping you connect to medical services and allied health professionals. The GP Management plan and Team Care Arrangements (CDM) program, is recommended for every person who has an ongoing medical condition. Ask your doctor for more information on the CDM program

    • Clinical Psychologist - Dr Nikolaos Kazantzis is a registered Clinical Psychologist and Member of the Australian Psychological Society. On referral under a GP Mental Health Plan, Nik will help you by using the best psychological therapy tailerd just for you.

    • Dietitian - Dalija Jovanovic provides dietary management which includes a personalised coaching program, to help you achieve your health goals

    • Dorevitch Pathology Service

      • The collection centre is open from 8:30am to 12:00 noon Monday to Friday
        For all enquiries, telephone 9826 6583 between these above hours

      • For other collection centre locations, visit - Dorevitch Pathology Collection Centres
        Select Toorak Suburb and the second TOORAK in the list for TMC information

      • click to visit the patient information page for details about pathology services

    • Exercise physiologists - Motion Health are located at Toorak Place, Lower Ground Floor, 521 Toorak Road, Toorak. The programme is subsidised by Medicare under the CDM program obtained from your GP. The exercise physiologist uses the referral as a guide, when tailoring your personalised exercise program to help you achieve your fitness goals

    • Physiotherapist - Motion-Health and David Williams are our preferred physiotherapists. David provides a home visiting service

    • Osteopath - Dr Tanvi Chawla eases muscle, tendon and joint pain and restores wellbeing and function. You may book directly through reception as a private patient (self funded or Health Fund) or you may make a CDM appointment for funding assistance through Medicare.

    • Motion-Health - physiotherapy, exercise physiology and massage therapy - Motion-Health is conveniently located in the Village at Toorak Place, providing a broad range of allied health services

    • Quality Practice - Our Medical Centre is located at 98-100 Mathoura Road, in the heart of the Toorak Village.
      We offer a range of allied health services whom collaborate with our GPs.
      Wallis Pharmacy and Toorak Village Pharmacy are within a short walking distance, both offering an instant prescription service using e-Rx and a home delivery service.
      Our prescriptions use the latest e-Rx technology system which removes all dispensing errors by eliminating manual data entry

    • Efficient administration - Our office staff team organises appointments and ensures that you are seen by your preferred doctor or allied health professional in a timely and convenient manner. They also manage the paperwork, faxing, email, mail, accounts and telephone messaging systems

    • Affordability - General Practice is a cost effective method of obtaining medical care. Preventative care, immunisation programs, annual health assessments, and health maintenance strategies aim to keep you well. Our efficient coordination of allied health services, specialist referrals, investigations optimise your outcome both from a health and cost viewpoint

    • Feedback is welcome - We listen to your suggestions, and address your concerns and accept your thanks. We hope to keep all parties optimally satisfied, and strive to achieve this. Click this link for your convenience

    • Check our QUALITY IMPROVEMENT survey
      The survey shows how our clinic performs in key service areas with comparisons to other surveyed clnics. We use the data to improve our services to you. We look forward to your feedback, so please complete the "COMPLAINTS" form located on the waiting room table.
      Click Toorak Medical Centre Benchmark Survey 2019

    Go to top

    • Find us:
      The iPhone app AMA Find a Doctor has a map and directions to the Toorak Medical Centre. A free download from the iPhone App store.

    • Parking:
      Untimed all-day parking is available in Mathoura Road north-east of the railway bridge.
      Undercover public carparking is accessible from Jackson Street, with the first hour free.
      Carter Avenue and Jackson Street have Stonnington Council public carparks.
      Disabled off-street parking is available at the front carpark of TMC2.
      Parking times are closely-monitored in other roads and streets and Toorak Road has a morning and afternoon tow-away clearway. We recommend that you use an electronic timer to prevent fines and towaways,.

    • Public Transport: 

      METROPOLITAN TRAM ROUTES < 3/3a, 5, 6, 16, 64, 67, 58, 72 > connecting with 58 (University of Melbourne to Camberwell)
      Board tram in Swanston Street
      Get off at stop 20 - Domain Interchange/St Kilda Rd (Melbourne City)
      Catch Route 58 tram towards Toorak - West Coburg
      Get off at stop 132 - Toorak Village/Toorak Rd (Toorak)
      Walk : 20 metres to TMC2 Wheelchair accessible vehicles are used on this route 60% the time

      METROPOLITAN BUS 605 ( City - Gardenvale )
      Stop : Toorak Road / Grange Road
      Walk : 100 metres to TMC2

      METROPOLITAN TRAIN
      Hawksburn station is in Zone 1 on the City to Frankston / Dandenong line
      The Toorak Medical Centre is a 350 metre walk north on Mathoura Road
      For further information including journey planner, maps and timetables, visit PTV - Public Transport Victoria
      try this example Plan journey from Federation Square to MathouraRoad / Toorak Road intersection

    • Map and directions for TMC2:


      View Larger Map

    • More Information:
      If you would like us to send you further information about Toorak Medical Centre, click on this link to the enquiry form, or visit the organisation profile page to read more about the Toorak Medical Centre.

    Go to top


    Contact

    APPOINTMENTS & OPENING HOURS TMC2:

    • For an appointment, ring: + 61 3 9826 0466 Opening hours:

      • 8 am to 7 pm           MONDAY to FRIDAY

      • 9 am to 4 pm          SATURDAY

      • 9 am to 12 noon        SUNDAY walk-in clinic and Book Online

    • Online Doctors' appointment booking services:

      Choose your own doctor and the length of your consultation - FLUCLINIC 5, SHORT 7, STANDARD 15, LONG 30 and PROLONGED 45 minutes duration

      Go to online appointment portals to obtain results, make an appointment or request a telephone consultation

    • Toorak Medical Centre online services:
      Click link to order prescriptions and referrals .
      Toorak Medical Centre prescription request and Toorak Medical Centre referral request are available 24/7 but responses will be within business hours

    • TMC provides patient care 365 days per year and after-hours
      TMC has carefully selected Doctor Doctor to provide a General Practitioner home visiting service and after hours emergency medical care to our patients, 365 days per year.
      The service can be contacted by phone on 13 26 60
      Dr Richard Smith is available for regular registered patients of the practice by contacting Doctor Doctor on 13 26 60 out of normal opening hours : This service is available to you to use :

    CONTACT NUMBERS:

    • Telephone:    03 9826 0466

    • Fax:              03 8652 7002

    GENERAL ENQUIRIES:

    DOCTOR eMAIL:
    email: dr.<firstname>.<lastname>@toorakmedicalcentre.com.au   

    [Dr Richard M Smith - Medical Director] Dr Richard Smith - Medical Director

    email: Dr Richard M Smith





    [Specialist GP] - Specialist GP







    [Dorevitch Pathology] - Dorevitch Pathology







    [Dorevitch Pathology] - Dorevitch Pathology Collection Centre - select the second Toorak in the list

    For directions click here

    Call 03 9826 0466 to make an appointment for your blood test, ECG, or Holter monitor.
    To contact the collection room directly, call :04 3647 1499 during these times - 8:30am -12pm Monday to Friday. You cannot leave a message.

    go to NHSD Health Map Go to NHSD Health Map

    ATSI_Flags Go to Australian Indigenous Doctors Association





    Go to top of page